Q1:What is the voltage/phase for this machine ?A1:220V 50Hz/single phase ,380V 50Hz/three phase, 110V 60Hz/single phase also can made as the clients’ need.
Q2:What is the Mode of transportation ?
A2:LCL and FCL by ship ,By Express (DHL,TNT, Fedex etc) ,By air.
Q3:How long can we get the goods?
A3:We usually delivery in 15 workdays, we will inform you shipping time based on your seaport.
Q4:How long is the guarantee?
A4:We promise guarantee as one year for non-human damage factor.
Q5:How should I do if meet some trouble while using?
A5:We can supply English manual book and also take a video for showing how to resolve the problems or dispatch our worker to your factory.
Q6:What about Payment term?
A6:T/T(Telegraphic Transfer ) --30% as prepayment by T/T, after seen the copy of the B/L sent by fax, the balance of 70% should be effected.
Q7:What’s your MOQ ?
A7:One set.