Q1. What are your products can be use to ?
A: Our products can be used in CNC routers ,CNC milling machine ,engraving machine, packaging machine,filling machine, cutting machine, printing machine,laser machine, carving machine, labeling machine and so on.
Q2. What kind of Payment methods do you accept ?
A: We can accept Paypal ,Western Union ,TT, Money Gram
Q3: What kind of shipping methods do you use ?
A:1)For samples or small batch , air shipping is recommended . (DHL,Fedex,TNT UPS ,EMS or Aramex) ,We will provide the tracking No. Once we get it after we ship out the products.
2)For mass production or big batch, ocean shipping/sea shipment is recommended .
Q4: What is the lead time of my products?
A: Lead time : For standard samples , 2-5 days will be OK .
For mass production , the lead time depend on the quantities you need .
Note:
Sometimes your local customs may charge tax from you. then you should pay it to get the package, sometimes not have.The exact delivery time is delayed on the post office and customs, we can't control it. If the product is delayed, pls pay more patience to wait and ask us to extend delivery dates for you.
Q5:What is your warranty time ?
A:Warranty time : 12 months. And we provide life-long technical service and after-sale service.
Q6:Can i get a free sample?
A:Sorry, we don’t provide free sample.