About our introduction
1.All of the earphones are packed in separate gift box,while some accessories in PE bag packing.
2.Your order will be processed within 24 hours after payment fulfilled,then we will arrange shippment and update the tracking number in 3-7 days.
3.Please make sure your name and address are correct,otherwise the goods might not delivered in time or get returned.
4.The delivery time of express delivery is usually 5-10 days,ordinary post or ocean shipping takes 20-50 days.
1. We pursue high quality products and 100% customer satisfaction,please feel free to contact us with any comments, questions or problems that you may have, we are always pleased to serve.
2.We might not be able to reply you immediately due to time difference,but we will respond to you actively within 10 hours.
Dongguanshi Shengyu Acoustic Technology Co.,Ltd is a manufacture and trade company,who owns the brand CCA and distributor of KZ.We are professional designing the in ear earphone,tws bluetooth earphone and other accessories.
We take the pursuit of user experience and continuous innovation all along,striving to develop high quality earphones.
Q:Are you a manufacturer or a trade company?
A: We are a company with design,manufacture,and sales.
Q:What's your warranty policy?
A: We provide 12 months non man-made warranty service.
Q:What kind of payment terms do you accept?
A: BOLETO, mastercard, visa, e-Checking, PAYLATER, T/T.
Q:What's your minimum order quantity?
A:Generally,the MOQ is 5pcs.For special occasion,please contact us for details.
Q: How do I place an order?
A: You could place order directly at our Alibaba store,and please contact customer service in ahead for any questions.
Q:When will you ship the goods?
A: Within 3 days after you finish payment.We will let you know if it's out of stock.
Q:What shipping method you will use? How long for delivery?
A: We usually use air express-DHL/FedEx/UPS/TNT,which will take 5-10 days to arrive.As for other ecnomic shipping,please consult us.