1. Q: How About the MOQ?
A: Most product's MOQ are 10 pcs.
2. Q: Can I place sample order?
A: Highly Welcome your sample order to test our quality first!
3. Q: Can I print my logo?
A: Yes, OEM/ODM service is available.
Print logo mouthpiece, glass and bottom metal part, etc. (Logo color is better less than 3 colors)
Laser logo on the metal part.
OEM gold, black and rose gold color.
4. Q: How to order the products?
A: Step1. Tell us what model and quality you need, Get Latest Quote
Step2. Make Proforma Invoice
Step3. Confirmed PI to us, and arrange the payment.
Step4. Once we get payment, we will make production samples to confirmed
Step5. After confirmed, start to produce.
5. Q: Products Warranty?
A: For most products, we have 3-6months warranty.
Quality inspection procedure
In our company, 15% employees are QC/QA workers. Meanwhile, we have six strict QC processes including:
1, Incoming materials QC
2, IPQC (in process QC on patrol)
3, LQC (line QC)
4, Aging test QC(Before our batteries are going to FQC, 100% products will go through a 24hours aging test QC)
5, FQC (final product QC)
6, OQC (output QC before shipping)
After sale service for AG02 ALL Glass Vape Cartridge
1).Warranty policy: 6month from shipment.
2).We'll send the replacement to you after receiving the broken part.
3).Evaluate the customs risk and choose safest shipping company during different period.
4).Follow status up time by time until the goods arrival.
5).Not man-made damage will be resent free.
Any more question, please feel free to contact me at any time, we will give you a big surprise!