1. Q: Are you a manufacturer? A: Yes,we have our own factory in Dongguan. You are warmly welcome to visit there.
2. Q: What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks.
3. Q: Do you have any MOQ limit for led light order?
A: We usually accept sample orders (1 PCS/Model) for quality inspection. 100PCS/Model for formal order.
4. Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, or FedEx. It usually takes 3-5 days to arrive.
Airline and sea shipping is also optional.
5. Q: How to proceed with an order for OEM order?
A: Firstly let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
At last, we arrange the production.
6. Q: Is it OK to print my logo on on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
7. Q: Do you offer a guarantee for the products?
A: Yes, we offer 1 years warranty on our products.
8. Q: How to deal with the faulty?
A: Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.1%.
Secondly, during the guarantee period, We will also give you more backup as a replacement to avoid any of your losses.