Q: How do we get a sample?
A: Sample orders are acceptable. Please contact us for availability.
Q: Are samples free?
A: Samples can be free, but they incur shipping costs.
Q: Do you charge fee for sample orders?
A: We DON'T charge handling fee for sample order which ship by express.
Q: How long is the lead time for shipments?
A: In general, the lead time is about 30 to 45 days. Please confirm an exact delivery time frame with us, as different products and quantities will have varying lead times.
Q: How are products packed and shipped?
A: Normally, products will be packed in exporting cartons. If you have any special requirements, please inform us when ordering.
Q: Do you know how to package work for Amazon FBA?
A: Yes, we do, so we can help you to arrange the shipment.
Q: Can a proprietary logo be placed on products?
A: OEM is available. Please contact us to confirm the details before placing an order.
Q: What are your Payment Terms?
A: T/T, PayPal and L/C are accepted. Trade Assurance is welcome.
Q: What is your MOQ requirement?
A: It depends on the product which can range from 100-500 pcs. Please contact us for product specific information.
Q: What is your MOV requirement?
A: The minimum of value is USD$5,000 per shipment invoice to avoid a shipping & handing charge of USD$300 by sea. For more details, please contact us.
Q: Can we make ODM products?
A: Yes. we can OEM, also ODM business.
Q: Do you offer exclusivity?
A: The exclusivity can be offer, but it depends on what market you are in, please check with us.
Q: Are you a trading company or manufacturer?
A: We are a manufacturer with over 10 years of exporting experience.