FAQ
1. Can I get some samples? Are they free? Yes, you can get sample for testing before bulk order,stock sample are free. New design sample will need sample fee,refundable after order
2. What is the handling time?
Stock sample,stock order:5 days Sample production:7 days Mass production:15-20days
3. What about payment methods? We accept T/T, Online payment through
Alibaba,PAYPAL,Western Union, etc..
4. Can you list the product of your company?
Direct Thermal labels, Thermal transfer labels Shipping labels ,logistics labels,Linerless ,Three Layer labels and PP ,PET,BOPP,PVC film labels,Logistics Label,self adhesvie labels,Ribbon, Printer
5. Where can we download the user manual of your products?
User manual will be sent to you by email after the sample order.
6. Warranty time?
1 year warranty
7. How long can you provide sample?
7 days
8. Can you provide with OEM or ODM service?
Yes,it requires a certain MOQ and the cost need to be added separately.
9. Customer service?
Yes, any questions of product please contact us, we'll reply you in within 12 hours.
10. What shiping methods do you have?
DHL/Fedex/EMS/Air or as you required.
