Q1: Can I get some samples?
A: We are honored to offer you samples for quality check.
Q2: Do you have the products in stock?
A:Yes. But please confirm with us before you make an order.
Q3: What’s the delivery time?
A: It usually takes about 25-35 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be different for different orders or at different time.
Q4: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
Q5: How does your factory do regarding quality control?
A: Quality is priority. Neosight People always attach great importance to quality control from the every beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
Q6:What's your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
Q7: What certificate do you have?
A: We have CE、ROHS、FCC、IPX4、UN38.3 etc. Also we can provide any certificate relates to products.
Q8: Where is your factory located? How can I visit your factory?
A: Our factory is located in Yongkang City, Jinhua City, Zhejiang Province. Please contact us to arrange a visit.