Q: Who are we?
Ans: We are based in Rajasthan, India, start from 2005,sell to Northern Europe(10.00%),Central America(10.00%),Southeast
Asia(10.00%),Eastern Europe(10.00%),South America(10.00%),North America(10.00%),Domestic Market(5.00%),South
Asia(5.00%),Oceania(5.00%),Africa(5.00%),Southern Europe(5.00%),Western Europe(5.00%),Eastern Asia(5.00%),Mid East(5.00%). There
are total about 51-100 people in our office.
Q: Why choose us?
Ans: We provide the Best Quality Products, have a team of experts in manufacturing the customized products for clients as well. We deliver what we promise to our customers as per their needs with utmost professionalism and best and competitive prices.
Q: How can we get sample to test quality before placing larger order?
Ans: We are glad to inform that Our Sample department can dispatch sample/samples to check the quality to customer by DHL/FedEx/UPS/TNT account.
Q: What is the normal lead time?
Ans: For stock items, we will dispatch goods to you within 5-10 days after receiving your payment. For customized products, the delivery time is 45-60 days after receiving your payment. That is dependent on the total quantity required.
Q: Do you offer a quality guarantee?
Ans: Yes, We offer 100% quality guarantee.
Q: How do you control the quality?
Ans: We do quality testing before starting the bulk production. Also, there is strictly quality control system in place to ensure good quality to the client. Also, we always request our customers to inspect the goods before shipping.
Q: How to proceed with the order if I have logo to print?
Ans: First, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If sample is ok, finally we will go to mass production.
Q: How is ordering a container advantageous ?
Ans: Ordering a container load will surely save you a bundle of money. Our warehouse serves as a central and strategic export source. From the size of 20 to 40 feet of containers are available for the order. Shipping to UAE, US, Australia, and many other
countries is done. Normally the delivery of the container is done within 30 to 45 days (depending on goods) after the confirmation
of the order.
Q: Terms for the confirmation of order and payments?
Ans: For an order to be confirmed as final, the customer needs to make an advance payment of 40-50% of the total cost. And the remaining amount should be paid at the time of dispatch, we will also send you the photos to show details when goods ready.
Q: What is the process of packaging a container?
Ans: Keeping in mind, the full safety of the product, the process of packaging is accomplished in three steps:
Firstly, the product corners are en-safe with water resistant foam, followed by a single-sided corrugated cardboard to absorb shocks and jerks during the shipment. And finally, the whole is wrapped in a bubble sheet for better Protection.
Q: What are your shipping terms?
Ans: We can arrange shipment by sea or by air according to your requirement. We will help you to choose the best efficient
shipping way according to your detailed requirements.
Q: Is there any discount scheme available?
Ans: Depending on the number of containers ordered, as well as for the prepaid orders, Discount will be considered accordingly.
Q: What services can we provide?
Ans: Accepted Delivery Terms: FOB;
Accepted Payment Currency: USD;
Accepted Payment Type: T/T,L/C, PayPal ;
Language Spoken: English and Hindi