1. Q: How long is the lead time?
A: If adequate stocks available, led tube lights can be delivered in 1 day. Otherwise, for sample orders, normal samples can be
sent in 3-5days; for large quantity orders, products will depart from Shenzhen /Guangzhou/Zhongshan within 15-20days after the
deposit received.
2. Q: How can I contact with you?
A: Leave a message on our website, or email to us, we will reply you ASAP.
3.Q: Can you customize led bulb lights?
A: Yes, led bulb lights can be customized according to your requirements, such as logo printing, package printing. MOQ will be
different depending on products available or not.
4. Q: What about the warranty? What if the products go wrong?
A: All our led tube lights provide 2-5 warranty, should you have any problems, please contact us directly and we will do our best
to solve it.
5. Q: What about the payment terms?
A: 30% T/T deposit before production, 70% T/T balance before shipment. LC, paypal, western union available too.
6. Q: How long should your led tube light serves?
A: The lifespan of a led tube light is decided by the quality of power supply and chip. With good chip and power, our led bulbs
can serve 30,000 to 50,000 hours.
7. Q: Do you sell accessaries?
A:Yes, all accessaries can be sold, please contract us for further details.
8. Q: How do you control the quality?
A:All raw materials are sourced by professional buyers, standardized and scientific Quality Controlled Process is in place and
strictly executed. In this way, we can promise our customers that AIER can be trusted.
9. Q: How do you control the cost and make products “cost-efficient”?
A: All our powers housings and aluminum pcbs are produced by our own instead of buying from other factories, controlling the
quality in our own hands, saving the operating cost and brokers of all profits returning to customers.
10. Q:How to start the business?
A:We recommend you our product according to your requirement, if you are satisfied with that, then you make a trail order or sample order to check the quality, if all ok, you can place an order then.