Q1: Can I have free samples?
A: Yes, we can supply 1-2 piece free samples, except the high value products, but the shipping cost is paid by you.
Q2: How do I pay for the sample?
A: Paypal, Western Union, T/T.
Q3: How do you deal with quality complaints?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. If quality
problems caused by us, we will resend you by free to replace or refund you after the Third Party Test.
Q4: Are you a manufacturer or just trading company?
A: We are a manufacturer. There is no middleman to make the difference.
Q5: Which products can you export?
A: We mainly export natural essential oils, natural spice raw materials.
Q6: Which countries do you export?
A: We export to the countries all over the world.
Q7: How to proceed an order for plant essential oils?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.