Q: What payment method your company accepts?
A: L/C, T/T, Western Union, Alibaba Trade Assurance are available
Q: What is the price term and payment condition?
A: We can offer you FOB/CIF/CFR/EXW price term and the payment condition is 100% before shipment.
Q: Can I get some samples for test before I place an order?
A: Sure, samples will be offered with sample fee & freight.
Q: How about the delivery time?
A: Sample orders will be shipped out within 10 days if have stock. Big orders will depend on the order quantity and stock.
Q: How can I know more about your products?
A: You could check and download our catalogue from our website. Before you download, please contact with us and gain the password.
Q: How can I contact you guys?
A: You can contact us online in TradeManager, skype (Nana gao), whatsapp/wechat/Tel(+86 18018682891).
Q: How about the package?
A: Neutral Package/ plywood pallet/ plywood case/Customized Packing/suffocating-free wooden case.All of the products are well
packed.
Q: How is your quality?
A: Our quality is approved by market of RUSSIA,USA, CANADA, BRAZIL, CHILE etc America; UK, Germany etc European country; AUSTRALIA
; SOUTH AFRICA;EGYPT, UAE etc middle east.Quality is very stable, and strict quality control is offered.
Q: How about your development ability?
A: We have supplied large quantity aftermarket parts for foreign master machine manufacturers nearly 20 years. And now we develop
new products every year.
Q: What shipping way you can offer?
A: We can deliver goods to you by sea, by air, by express or by train. It depends on your request.
Q: Which port of loading you often use?
A: Usually use Shanghai port or Ningbo port. If you choose FOB price term, we will also send goods to appointed port.
Q: How to solve the quality dispute problem when goods sent to customer?
A: We need customer offer the proof pictures and the professional test report of the quality problem. Then we will discuss with
our technical section and offer the reasonable reply within 3 working days. If it is our quality problem after identification, we
will undertake and resend goods in next shipment.