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1.Can we do our own design ?

Yes, any customized design are accepted here , just please show me your deisgn or your logo , and then, we will make the sample as per your idea .

2.Can i do the mixed order ?

Yes, no problem , but mixed order is just for Stock items , and we have several thousand stock items for your reference , small quantity each design also will be ok .

3.How can i know whether you can make the right design ?

For custom order, first , we will make the drawing picture as per your design / idea , and them send the drawing to your confirm, you can change it and until you said the drawing is ok , we will make the mold as per the drawing picture and show you , after your confirmation, we will arrange mass production

4.Can i get some samples ?

Yes, sample is no problem , there are 2 ways for sample 

For stock items , the sample time is 3days 

For no stock items / custom items , the sample time would be 7-15 days 

And sample fee could be regarded as the products cost when you place the order 

5.When can i receive the goods ?

Usually, for stock items ,the delivery time is 5-7 days and for no stock items/custom items,the delivery time would be 10-20 Days.

6.Could you please tell me your MOQ for custom design ?

Usually , for custom design the MOQ would be 30 Dozens , but if you want to custom many items , the MOQ would be 10-15 Dozens 

1. This is my first time buy from your company , how to arrange the shipping for me ? 

A: We usually send order by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be convenient for both of us. If you don't have a relevant account, we will immediately create a link on alibaba and send you at the meantime, what you need to do is just make a purchase.

2. Can I get samples? How long is the sample lead time? 

A:Yes, certainly. We will provide the existing samples for free, Sample fee is refundable when the bulk order meets our MOQ .

Regular buyers: Free Sample, Normally 5-10 days for normal styles. 

3. Can you do the design for us ?

Our design team has the expertise to provide the jewelry solution that specifically suits every customes’ requirement.

4. Notice

Please note that the price on alibaba is for your reference .The actual price will be different from current price of raw meterials ,exchange rate ,and your order quantity. Hope you can understand us .Thanks !

5.What are the certifications do you have?

As showed in the section of company information, we have passed the Intertek,SGScertifications.

As you can see, our company has a strong competitives and great qualified in our business area.We aim to provide the best quality and services to all global clients. 

6.Feedback

If you received the item in broken, please contact us and let me know how many quantity in broken.

Please email us,we will resend to you next order.