Our Services
Customer Care
At our Customer Service department, we receive your enquiries, compliments and complaints and channel them to those deserving. We
also follow up on your complaints and queries to ensure that you get immediate answers to all your enquiries.
For queries that require investigation and consultation, we ensure to get the expert and let you know the status within reasonable
time.
Company Information
At SUPERGIS we pride ourselves on the quality and range of products and services we offer to our customers. We supply everything
from the simplest of survey accessory such as nails or spray paintthrough to the full range of surveying equipment, total stations
and RTK.
With years of experience in providing a quality service to the civil engineering, surveying and construction industries we are
committed to innovating the service we can provide to our customers by adding new innovative products, solutions and services to
our customers.
FAQ
HOW IS THE EXPORT SERVICES ?
We offer a comprehensive and efficient export service including:
* Packaging and transportation worldwide
* Insurance where required
* Customs documentation
WILL THE PRICE OF YOUR PRODUCTS EVER CHANGE?
All prices are shown in USD (United States Dollar). All goods are sold subject to availability. Both price and availability
information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the
same price. While we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do
not accept liability for any inaccuracies, errors or omissions. Despite our best efforts, a small number of items displayed on our
site may be mispriced.
WHAT ARE THE SHIPPING CHARGES ?
Shipping and handling charges are based on order weight.
ARE ALL OF YOUR PRODUCTS SHOWN ONLINE?
Not all of our products are shown online,Please contact us and let us know what you are looking for. Chances are we can find it,
as long as its surveying related.
WHATS YOUR PAYMET METHOD ?
We accept wire transfer ,paypal,moneygram,western union and Alibaba Trade Assurance online payment (credit card )
HOW CAN YOU MAKE SURE MY PAYMENT IS SAFE?
We can make deal on Alibaba Trade Assurance if the trust problem exist as Alibaba as the third party will guarantee your payment
until you
receive your order and confirm everything is all right .
WHAT ABOUT THE WARRANTY OF YOUR INSTRUMENT ?
We offer one year warranty of GNSS,TOTAL STATION,THEODOLITE AND AUTO LEVEL.
Contact us
ALAN YU
SUZHOU SUPER GIS TECHNOLOGY CO.,LTD
SKYPE:13916256215
TEL:0512-50128487
MOBILE/WHATSAPP/WECHAT :+86-13916256215
ADD:RM365,BLD3,NO258,LVDI RD,SUZHOU,CHINA