3. Could you print our logo on the product? Yes, customized logo, size, color and shape is acceptable.
4. Is the price of spare part included? The price includes board and standard accessories. Premium accessories such as: Full carbon paddle/half carbon paddle/fiberglass paddle, wheeled bag, triple action hand pump, waterproof phone bag will require additional charges.
5. What colors are available? Can I buy different types in one container?
Single colors and mix colors could be provided as each customer's requirement.
You can mix different types in one container. Once chose the items, just ask us for the container capacity.
6. How do the products packed?
We usually pack the kayaks by Bubble Bag+ Carton Sheet + Plastic Bag,securely enough, also we can pack it by clients requirement.
7. Do you have any Warranty for your products? How can I do in case it gets damaged?
The Warranty is 1 year. We have QC department to check each production step and control quality 100% products pass 24-hour air test before shipment.We can refund defect product if up to grade.
But we would like to warn you that Please remember the important tips to keep your kayak strong, durable and leak free
Such As :
DON’T DRAG IT ON GRAVEL OR ROCKS.
AVOID PADDLING OVER SHARP DEBRIS IN THE WATER.
USE 303 PROTECTANT SPRAY A COUPLE TIMES A YEAR.
BE AWARE OF EXTREME TEMPERATURES.
etc
8. What's the lead time? The lead time depends on the quantity and the time that you place the order. Please feel free to ask us at any time. RTS (items in stock) can be delivered within 7 days.
Please feel free to contact us if you have any questions, thanks!