Q1: Are you Manufacturer or Trading?
A: We are industry and trade company. We have own factory, R&D, Supply chain, and QC team.
Q2: What are payment terms for new customers?
A: Usually we make transaction via alibaba trade assurance. after we set up an order, you can pay with T/T, Credit Card, Visa, E-checking, Western Union.
Q3: Do I need solder when receive the products? does it come with instruction?
A: You needn't solder when you receive the products, in the package it will have instrcution paper, all of our lights come with free assembly.
Q4: What about the lead time?
A: For order under 50 sets, we can ship in 5 days after payment made.
For order more than 100 sets, we can ship in 7-10 days after payment made.
Q5: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, It usually takes 3-5 days to arrive; Shipping on sea time based on your address.
Q6: Can I print my logo on the products?
A: Yes, we can print your logo on any place.
Q7: Do you offer guarantee for the products?
A: Yes,We offer 3 years warranty to our products.
Q8: Can I order directly?
A: Yes, please click start order, choose color and quantity, fill your delivery address and phone number, confirm your order, make payment, then we will arrange the shipment in 3-5 working days once received payment.