Q: Are you a factory or a trading company?
A: we are a trading company wholly funded by Shanghai Dandou Arts and Crafts Co., ltd.
Q: Can we customize our products?
A: Yes! Color, material, size, packaging can be customized according to your requirements.
Q: Do you test all your goods before delivery?
A: Yes!All the goods are 100% test and inspected before delivery.
Q: How do you guarantee your quality against wood cracking and warping?
A: Floating structure and strict moisture control 8-12 degree. We have professional kiln-dry and conditioning room at every workshop. All the models are tested in house during sample development period before mass production.
Q: How can I get a sample? What’s the cost and lead time for the samples?
A: We have stock for hot models with samples available. For the rest of models, you have to check with our sales person for details. A trial order will be highly recommended to shorten the development period.
Q: What’s the lead time for mass production?
A: Stocked hot selling models 60-80 days. For the rest products and OEM models, please check with our sales.
Q: What’s your minimum order quantity (MOQ) and lead time?
A: Stocked models : MOQ 1x20GP/40HQ container with mixed products, Lead time 20-30 days.
OEM models : MOQ 30pcs for wood furniture and sofa, 100pcs for chairs, Lead time depends.
Q: What is the term of payment?
A: T/T 30% deposit, and 70% balance against copy of document.
Q: Whether to accept trade assurance?
A: Yes! Trade assurance preference to offer you good guarantee.