Beautiful Grey Color Velveteen Home Using Shaggy Rug Plain Design Living Room buy Rug and Carpets Online

Q1: Are your company is a factory or trade company?
A: We are Factory,we own two factories producing carpets and mats, Factory is located in WuHan City, HuBei Province, Welcome to visite.

Q2: What’s your advantage?
A:We are an environmentally friendly mat manufacturer,We can supply you at least 30 kinds of carpet.including:living room carpet.door mat.bath mat and other luxury carpet. Strictly quality control system and reasonable price help you won competitive market.

Q3: Tell me your delivery time?
A: Generally, If we need produce,the delivery time is within 30 Working day after receiving your deposit,if the order is our stock,the delivery timeis 5-10 Working days.The specific delivery time depends on the items and the quantity of your order.

Q4. Can you offer sample for quality evaluation?
A: Yes, you can get the sample.If you want have a design sample,please contact our services.

Q5: How does your company do regarding quality control?
A: Each year we have quality supervision department inspection, and issue inspection reports, each batch of goods will be strictly controlled, the company's internal will have quality regulation, to ensure that every batch of products qualified and best quality.

Q6. Transportation cost is too high, you there what's the solution?
If you have a designated freight company, We can provide you freight forwarding to designated ports,if you do not specify a freight forwarding company, we can provide you with forwarder company.

Q7. Can you open new mould for customers?
A: Yes, customers can pay the mould cost, and we could made the mould base on customers’ design, or if there is possibility, we could made by our own cost. We welcome customers’feedback or ideas for new products, and we are also willing to develop new products together.

Q8:What should I do if the received goods are damaged?
A: Within 15 days of receiving the goods, if there are broken one, please tell us and show us the detail proof so we can check and give replacement in the next order.

Q9. Can you provide OEM/ODM service?
A: Yes, we work on OEM/ODM orders. That means the material, design, colors and sizes will be made at your request, and your logo on your rugs could be customized.