Bank/Hospital/Clinic Service Center Wireless Queue Management System with Wall Mount Ticket Dispenser

Bank/Hospital/Clinic Service Center Wireless Queue  Management System with Wall Mount Ticket Dispenser

QUEUE MANAGEMENT SOLUTIONS

Shangxu provides an economical queue system solution which is a cost effective way of managing long customers queue by automating the process of re-directing the crowd to multiple channel with less rush or straight to a vacant areas. Our system helps in meeting specialized business customer flow requirements with built in multichannel customer flow algorithm so that customer doesn’t have to take multiple tokens numbers for different services. Our advance queue management solution intelligently and seamlessly manages multiple department calls using the same token number and makes day to day business more smooth and efficient. We provides both Wired and Wireless queuing system technology which makes it easier & flexible for our clients to manage their infrastructure based on their needs. 

FEATURES & BENEFITS :

• WIRED & WIRELESS Technology with mix and match capability
• Multi-Lingual (English, French, German, Arabic, Tagalog and more…)
• Intelligent Controls for Timings & Load-Sharing
• Attendant’s Login & Logout with Efficiency Control
• Advance & Intelligent Calling controls (such as Priority Call / Transfer / Recall/Callback etc.)
• Floor Mount, Wall Mount & Desktop Token Dispensers (with matching interior – as required)

QUEUE  MANAGEMENT SYSTEM PROCESS:

Ticket Printing-Waiting Number in the waiting room-Calling your ticket number-Customer Service

Basic Component Of Queue Management System

1. SX-Q178 Wall Mount Touch screen Ticket dispenser

-Display: 15.6" LCD display panel

-Touch screen: 15.6" Capatitive Touch Screen 

-CPU: 2.41GHz

-2G DDR3 Memory or higher

-32G SSD or higher as you require

-Integrated sound card and graphic card

-Printer: with 80 mm Epson Auto Cutter thermal Printer

-Support for 1-64 services, unlimited Counter Display, and unlimited Keypad by Multiple control system
-Arabic/French/Russia/Bengali/English and etc multiple language Interface and language and ticket format can be customized by customers
-Arabic/French/Russia/Bengali/English and etc multiple language voice calling, and you can add logo or edit some other information on the ticket, like time, waiting people, and the Ticket number
-Color and Design can be customize as you require
-OEM/ODM also available 

2. 8 Digits LED counter display 

Model No:SX-QCD3705

F3.75 single RED color Dot Matrix LED Display;8 Digits can be displayed;

4 digits for display ticket number,2 digits for display the Counter number,with 2 digits for arrow for direction 

The size and length can be customize as you require 

Inbuilt Power,110V-240V Power Supply 

The new calling Ticket number can blinking on the display(Option function)

WIred and Wireless system solution both available 

3.21 Keys Call pad

Model No:SX-QKP21

Size:140mm*81mm*26mm

21-key wireless multi-function keypad;

Equipped with Small LCD Display for showing message such as Calling Ticket Number and the number of customer waiting and other message.

Power supply: USB or USB micro adapter.

Wired and Wireless system solution available 

Software counter call pad also available 

Function: Can realize the function of  login,call,recall,special call,transfer,Service Time Reminder  and etc.Also can check the passed number which stored in the call pad and can call back.

4.Waiting Area LED Main Display (Optional)

Model: SX-MD0504

Size H*W*D(cm) :53*53*5.5

F5.0 RED color Dot Matrix LED Display;8 Digits in each line,total 4 rows;

4 digits for display ticket number,Counter number available

The new calling ticket number can blinking at the top of the display(Option Function)

220V Power Supply

Wireless and Wired can support

Can put on the Waiting Area for indicate and remind customer 

The size of the Main Display can be customized as you required 

5.Multimedia and Information Player Box(Optional)

Model:SX-QMPB01

*Video output: at least can support the image with the resolution of 1024 × 768 / 75 Hz ; 

*Inbuilt Software,and can split the screen to more than 5 zones to display different content 

*Supported video formats: MPEG-1,MPEG-2 MP@HL,MPEG-4 ASP@L5,etc
*Image formats supported:JPG, BMP, static GIF, and provides a 10 / 100 M adaptive fast Ethernet interface

*storage media: standard 2G memory card;

6.Queue System Software Qversion 

Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, Arabic language, French, etc also supported,and can realize the report statistic function

Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, and etc