Bael Fruit, Apple Wood, Aegle Marmelos Powder

HERBS VILLAGE

Labeling and Packaging

We offer attractive labeling and durable packaging services as well, both trendy and customized, which ever suits our needs the best.

 1) 1 kg. To 10 kg.

2) 25 kg., 50 kg. To 100 kg.

3) 180 kg. And Bulk

 Shipping

We have a corporate level agreement with major international goods and freight ESSENTIALs like FedEx, DHL and UPS who provide 'Priority' shipping services for our clients and ensure smooth and seamless deliveries in 4 to 5 calendar days to all destinations across the globe.

 Payment Terms

We accept payments via Wire Transfer/ TT (SWIFT) mode into our bank account. We also accept payments through Pay Pal which ensures full safety of your money and hence guarantees peace of mind for you.  Alternatively, you may send us payment through Western Union Money Transfer channel as well. We also work on LoCs (Letter of Credit) on an mutual agreement and MoUs (Memorandum of Understanding) basis. You may also pay us at your convenience through your debit/credit cards via our totally secure and safe e-Commerce enabled payment gateway.

 
 Our Services

Why-Choose-Herbs Village?

All our products are entirely 100% pure and natural.

We follow Good Manufacturing Practices (GMP) and eco- friendly technologies in all our production units.

Our quality controllers austerely check each item to meet the worldwide standards.

Our retail and wholesale essential oil products are hygienically made and packaged with shielding material for protected delivery.

We are customer oriented organization and all our actions are directed to offer maximum client satisfaction.

To trace each product easily, we follow strict documentation control procedure.

We manufacture quality formulations and support the farming of rare herbs and scented crops.

Wholesale custom packaging is also available to meet particular demand of customers on request.

Herbs Village

Address:

F-24, New Usmanpur
Shahdara, Delhi New Delhi- 110053 India

Call us:

+91-8826527244

Website: www.herbsvillage.com

What is ISO 9001:2015?

ISO stands for ‘International Organization for Standardization’. The "9001:2015" designation is the ISO specified ‘Standard’ (benchmark) under which the Quality Management System is certified for a organization/company (in question). Since 2015, Herbs Village has employed a quality system meeting the requirements of ISO 9001:2015 ‘Quality Standards’ for set custom packaging of essential oils and other allied products in their offered range of products.

What are my shipping options?

Famed freight carriers like DHL, Fed Ex and UPS are strategic shipping partners.

On what basis are shipping charges calculated?

All shipping charges are based on our heavily discounted ‘Ground rates’ prescribed by them. You may choose any of these or may also use their own shipping account. 

Can I get my order parcel on my own shipping account?

You may choose to get your parcel delivered through your choice of shipping partner, with the entire cost borne by you. You may contact your partner freight carrier(s) for more details.

How do I track my order parcel(s)?

The moment your order parcel is dispatched for your desired intimated destination, an e-mail containing the details of the Freight carrier’s AWB Number (Airway Bill No.) or the tracking number, will be sent to you. Although, we keep our clients posted in the case of delayed deliveries, however you may keep a track of your order parcel as well.

What is the TAT to receive my order parcel when my order is placed?

The moment your order is placed with us, it takes about 48 hours (read 2 business days) of processing time and post dispatch it takes 4 to 5 business days to reach your doorstep.

Which all countries do you ship to?

We are into exports business hence the entire globe is our marketplace.

Are any of your products tested on animals?

We respect and value ‘Life’. None of our products are tested on animals. Any toxicology or relevant information is obtained from reference research materials and the information available on the internet.

Can I make changes to my order after I have submitted it?

Any changes in the ‘submitted’ order instructions are usually not allowed. However, as an exception any ‘addition’ to the order can be requested under some terms and conditions. However as an exception in rarity you can request for a replacement with the equal valued item and its weight, though the management reserves the right for entertaining your request.

When will my order be processed?

Processing times may vary slightly depending upon the season, but in almost all cases your online order will get processed in maximum 48 hours (read 2 business days). For any unforeseen reasons or unavoidable circumstances, the customer will be duly intimated with the reason for delay in the processing of order and an eventual delay in dispatch of same.

Will I have to pay taxes if I pickup my order?

As we are an EOU, Customers ‘picking up’ orders from our office facility in New Delhi will not be charged for any taxes unless the advance payment is already paid into our account.and in the currency other than Indian Rupees. The taxes will become applicable for VAT, ST etc. if the payment is made in Indian Rupees (INR).

What methods of payment do you accept?

We accept payments through our strategic money-partner PAYPAL facilitated platform. One can simply charge his/her credit card or pay through his/her (individual or company account) PAYPAL account unto our PAYPAL account. Other modes of payment include e-checks (subject to realization of credit into our account), wire transfer through bank and Western Union money transfer.

Do you offer credit terms?

Being an EOU (exports-oriented unit) we work on 100% advance.

Do you offer a distributor program or any further discounts?

Yes, we do encourage affiliations and invite strategic partnering from people and companies from all over the globe.