BZX84-A39,215 ZENER 39V 250MW SOT23

FAQs - Frequently Asked Questions

What are your office hours?

Our office hours are Mon. through Sat. AM 09:00---PM 06:00 (China Standard Time)

How can I contact you?

How long is my quote good for?
The quote you receive from us is good for 48 hours, since we deal with discontinued and obsolete electronic components, the market price can change day to day depending on supply and demand. In most cases if you come back in 3-10 days and the parts that we quoted you are still available we can honor our quote. In other cases you might come back to order the parts and the lot of parts we were offering have been sold. We advise you to let our sales associate know when you plan on buying the parts and we can look at putting a hold on them until you are able to issue a hard copy purchase order.

What payment methods do you offer?

We accept payment via Letter of Credit, Bank Wire Transfer, Western Union Money Transfer, MoneyGram

Transfer & PayPal,please contact us for details.

Can you ship on our UPS, FedEx, TNT or DHL account?
Yes, we can ship your order to any location you desire and are able to ship it using your courier account to ensure you get your negotiated rates.

If you don’t have any courier account (freight collect), we can ship the parts on prepaid and add the shipping fee to the total amount of invoice. Shipping fee depends on weight of the goods (parcel) you order and the country where it is sent to. So please you advise us your country, city and your local post code, and then we check the shipping fee for you.

We will advise the tracking numbers to you as soon as we make the shipment. You may use the tracking number

to view the status of your order.

What is the warranty on the parts you sell?

1. We provide 60 days warranty from the arrival date of the item.
2. If the parts you purchase from us are not of perfected quality or they don't work, please simply return them to us for replacement or refund.
3. If the part is defective, please notify us within 3 days after arrival.
4. Any parts must be returned in their original condition to qualify for a refund or replacement.

Whom should I contact if quality problem occured?

You can call our product manager Rick Chan directly.Tel:+86 0755 82546451 

Does HS ELECTRONIC has Saturday or Sunday delivery?

Yes,absolutely!

Feedback                

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We welcome for your kind suggestion or feedbacks on the parts and our service.