FAQ
Q1:OEM/EDM?
A: Yes, OEM/EDM are available, our factory supports LOGO label customize.
Q2: Are you a manufacturer?
A: Yes, we are a manfacturer over 15 years experience in this field, our factory is located in Guangzhou.
Q3:Can i buy a sample for the quality tested? What's the MOQ of the product ?
A: Of course, welcome to buy a sample to test quality, special requirement, MOQ will be different.
Q4:What's the Lead time?
A: It is up to quantity and requirement, standard 2-7 working days.
Q5:What's your warranty time?
A:Warranty is 12 months
Q6:What's the shipment methods? Can we use our own Express account number?
A: Shipping methods is up to your. yes, we can send it via your account of courier.
Q7: What payment methods your company accept?
A: We accept most of the payment methods, but mainly accept Paypal, Western Union, TT, Bank account.
Q8: How long is the warranty time for your products?
A: Our officially promised warranty time is one whole years after delivery.
Q9: I havent done business with your company before, how can i trust you guys?
A: Our company has been in this industry for 15 years, which is more longer than most of other suppliers. We got a quite a lot Authority Certifications, for example: CE, FC, ROHS. Alibaba also will check certifcation to ensure the suppliers quality.
Q10: Do you give any discount?
A: I will surely try my best to help you to get the best price and best service at the same time.