Q1: What does the customized service include?
A: Regarding the remote control, we can customize the mold, customized printing, customized LOGO, customized packaging, customized buttons, customized functions, etc. All in all, we can customize our remote control to meet your needs and meet your requirements.
Q2: If I need customized service, but the quantity is lower than your MOQ, do you accept small orders?
A: Yes, if your quantity is lower than our MOQ, we can also do it. But the unit price will be a little higher than the normal
order.
Q3: How can I get samples?
1. If we have stock, the samples will be free, please pay the sample shipping cost.
2. If you need to customize the remote control, we will make the remote control according to your requirements, please pay the sample cost + shipping.
Q4: How do you test product quality during mass production?
If you have doubts about product quality, we will send you samples during mass production. Our products can meet CE, ROHS and FCC standards, please trust us. Thanks!
Q5: What is your exact delivery time?
Regarding regular orders, our delivery time is 22-25 days. If you need customized services, the time depends on your requirements, please contact us, and then we will send you the accurate information.
Q6: If the remote control breaks after I get it, what kind of service do you support?
A: First of all, please tell us the problem and send us the product picture; if there is a problem, we will fix it as soon as
possible or send you a new remote control. We hope to do long-term business with you, not just one time. Trust us, we will provide you with quality service.