BIOBASE'S Seivice
1.Why choose BIOBASE? We are the leading manufactuer in lab furniture and lab equipment, OEM & ODM service are offered. And we have our own overseas techinican and installation team.
2.How about the sample of Biobase product?
We could send you the samples but the freight and the sample are charged.
3.How about Biobase payment term?
T/T & L/C &Western Union(40% deposit, the balance before shipment)
4.How about BIOBASE delivery time?
Within 7-15 workdays after receiving deposit.
5.How about BIOBASE validity of quotation ?
Usually 30 days as the shipping freight and exchange rate can be fluctuant.
6.What is the shipping port?
FOB to Qingdao Port,China(also can ship according to customers’ request)
7.How about the package?
Bubble film + Cotton +Standard export wooden case.
8.How to inspect the goods?
Products will be checked by our QC staff frist, then our proejct manager. Client can come and check bythemselves or third party check is available. Any inquiry, contact Grace, let her give you professional before-after-sales service!!!
BIOBASE Service
Pre-sale service
24hours online to ensure quick response to customers' inquiry or online message;
Guide customers to choose the best suitable machine model;
Offer detailed specification and competitive prices;
Contract execution
Machine production will be arranged strictly according to the contract;
Machine photos will be sent to you for inspection during production;
Update latest news after delivery and prepare customs clearance;
After-sale service
Broken spare parts (except for wear parts) will be sent for free due to quality problems;
In time response to customers technical problems;
New products update for customers' reference