Services about machines: |
Pre-service: |
1.We will help you confirm the model of our machine according to your offered sheet plate information. |
2.You are very welcome to see our machine how to work in the factory before you place an order with us. |
After sales-service: |
1.Free installation, trial start and adjustment, training. |
2.We guarantee machine quality for 2 years. During this year, if spare parts of the machine were damaged, we can send the components to the customer by DHL,TNT freely. |
3.Our factory provide the service for the customer forever, if the customer need operation help,we provide 24 hours on-line reply service. |
FAQ: |
1. I want to buy this machine,How i can choose ? what suggestion can you give? A:Please tell me what material do you process? What's the size of your material? then we can help to choose the best suitable machine. |
2. Are you the manufacture? A:Yes, we are manufacturer factory, so you can get factory price directly. Don't need pay some extra agent price. |
3. How long is your delivery time? A: If the machine you will order is standard machine, we can ready the machine within 15days. if some special machines will be some longer. The ship time is about 30 days to Europe, America. If you are from Australia, or Asia, it will be shorter. You can place order according to delivery time and ship time.we will give you the answer accordingly. |
4.What is the payment Terms ? A : T/T ,30% initial payment when order ,70% balance payment before shipment ;Irrevocable LC at sight . When we receive the advance payment, we will start to make production.when the machine is ready , we will take pictures toyou.after we got your balance payment. we will send the machine to you. |
5. What is your minimum order quantity and warranty? A: MOQ is one set, warranty two years.And we will offer lifetime service for machine. |