1. Who are we?
We are a Spanish engineering company with 10 years of experience that has revolutionised palletising automation, because we have made it possible for small and medium-sized companies to afford this type of technology. How have we achieved this? We have done it immersed in a circular economy, reconditioning second-hand robots that come from the automotive industry and that still have many years of service ahead of them performing at their best. This, together with our agility in project development, allows us to offer a highly engineered product at a price that any SME can also afford.
2. Why should you buy from us and not from other suppliers?
In Spain, we have no real competitors in the development of palletising cells with reconditioned robots, in fact, we lead our
market niche. 80% of the companies that want to install a palletising robot and finally do it, do it with us. Abroad, more and
more companies are contracting with us, and we currently export 40% of our production.
Our customers have chosen us because we are specialists in automatic palletisers, because our long experience allows us to be very agile in the development and delivery of projects quickly, safely and with guarantees. And at an unbeatable price.
3. How can we guarantee quality?
We have the endorsement of more than 200 projects installed in Europe and America, making us a benchmark in the robotics industry worldwide. We have a team of great professionals who ensure that the entire design, programming and assembly process is carried out with rigour, and we carry out an exhaustive review of the robots that we recondition so that they perform at 100% of their capacity.
Our experience allows us to guarantee the construction of robust and durable palletising cells. We only use products from the best brands for both the robot and the peripherals: KUKA, Siemens, Festo, Sick, etc...
On the other hand, we assemble each project in our own factory and carry out FAT tests so that the customer can validate it. The customer can see the tests in person, by remote connection or by video.
4. What products and services do we offer?
a) We make automatic palletising cells with reconditioned robots for palletising, depalletising and handling any type of product: boxes, sacks, glass, drums, boards, etc.
b) We have developed a highly profitable automated guided vehicle (AGV) because it has the functionalities that you are really going to use -without unnecessary extras- that costs half the price of its competitors.
c) We do the maintenance of your automatic palletising installation.
5. Is it cost-effective?
Definitely yes. The service provided by our palletisers means that the investment is recovered in an average time of 18 months, much sooner than with any other industrial machine. With the automatic palletiser, customers discover the possibility of palletising 24 hours a day at the same cost.
6. Can I configure more palletising tiles?
Yes, and it is very easy to do thanks to our software. Via the HMI touch screen you can create a new mosaic. Each project also comes with four different pre-configured mosaics.
7. Who installs the palletising cell?
We can do this in three different ways:
a) Atlas Robots can take care of the installation of the palletising cell 100%.
b) In some countries, we have partner companies that install the cell under our supervision.
c) The customer is free to choose a third party installation company of his choice.
8. What is included in the price?
The price shown includes the design, manufacture and programming of a standard palletising cell; premium waterproof packaging by a specialised company; and shipping from our factory to the Spanish naval port (Valencia or Algeciras).
9. How can I get spare parts?
With the project, we will provide you with a detailed list of spare parts that are very common and can be easily found in any
country in the world.
10. What does the three months free technical service include?
During the first three months after the start-up of the project at its final location, the customer will have direct access to the Atlas Robots maintenance team and we will provide a solution within 24 hours at the latest.
11. What is included in the one-year warranty?
All of our installations are backed by a one-year parts warranty, including the reconditioned robot, so you can enjoy peace of mind while the technology works for you.
12. How do I learn to use the palletising robot?
It is extremely simple, as all our projects are designed for turnkey delivery. It is not even necessary to have prior technical
knowledge to be able to work with the palletising robot. In addition, the Atlas Robots team will train the person or persons in charge of operating the installation. If the customer has any questions, we will answer them through any of our contact channels.
13. What kind of products can be palletised?
Our palletisers work with any format: sacks, boxes, wooden panels, glass sheets, etc.; and for any type of product: flour, cement, animal feed, granite, wood, glass, fruit, bottles, etc. Low granularity products such as potatoes or onions can also be palletised thanks to a load stabiliser that we also develop ourselves.
14. What is the project development process?
a) Our customers don't know about robotics and they don't have to. So, they tell us what their production process is like and we advise them to offer them the best solution.
b) When the client reviews and approves the preliminary project, the contract is signed.
c) Our design team gets to work once the first payment has been made.
15. How do we invoice the project?
* 50% on signing of the project.
* 20% after testing at the Atlas Robots factory.
* 20% after loading of the installation at Atlas Robots.
* 10% once the palletising cell is up and running at the customer's location.
