Q:What are your terms of payment and delivery?
A:After confirming the required model, 30% down payment is made and the remaining 70% is delivered to balance payment after
inspecting the machine before delivery.Production will be arranged after the deposit is received. The goods will be delivered in
about days
Q:When is your warranty?
A:The machine will be repaired free of charge for 12 months from the date of shipment.The machine was installed and well tested
before shipment.Simple operation.Usually, our customers operate the machines well according to the instructions.You can also
inspect the machines and learn how to operate them in our factory before shipment.It only takes 2 hours and you can do it. We will
also send you a set of CD and specification (Chinese and English) with the coiling machine. They can teach you how to operate the
machine.
Q:What can you do if the machine breaks down?
A: the warranty period of our machine is 12 months. If the broken parts can't be repaired, we will send new parts to replace the
broken parts for free. But if the warranty period is over, you need to pay the express fee.We can solve problems through
negotiation and provide technical support for the whole life of the equipment.If you need us to send engineers to your factory,
you need to pay for travel expenses, such as visas, round-trip air tickets, hotels (from our factory until we return to our
factory).You should also watch out for his safety.
Q;How to visit your company?
1: fly to Beijing airport, take high-speed rail from Beijing south station to cangzhou west station (1 hour).2: fly to Shanghai
airport: take high-speed train from Shanghai hongqiao to cangzhou west (4.5 hours), then we can pick you up.