Pre-Sales Service:
* Inquiry and consulting support.
* Sample testing support.
* View our Factory.
After-Sales Service:
* Training how to install the machine, training how to use the machine.
* Engineers available to service machinery overseas.
Pre-Sales Service:
* Inquiry and consulting support.
* Sample testing support.
* View our Factory.
After-Sales Service:
* Training how to install the machine, training how to use the machine.
* Engineers available to service machinery overseas.
Q1. What size of the cup/bowl you can make?
We can make paper cups/bowls from 2.5OZ-45OZ.
Q2. What is the packing way of the machine?
Usual , With wooden cases packing or iron tray packing.
Q3. How about the machine guarantee?
One year. During this period, any parts damaged caused by machine self, the seller will repair/replace the spare parts for free. After one year, the seller will supply the spare parts to buyers as the cost. The machine service is all around the machine life.
Q4. What about the machine installation and training?
If customer request, we will send our technician to install and train operation, but all costs should be covered by buyer. ( including getting visa, 2-way air tickets, food. Hotel. Local traffic, translator, salary ).
Q5.What about the payment term?
Mostly 30%T/T in advanced,the rest need paid before shipping, or L/C at sight.
Q6.What information should i let you know if i want to get a quotation?
--Quantity
--What's the detailed size (top diameter,bottom diameter,and height)
--What's the paper thickness.