1) Can you provide sample first before I place mass production order?
- Yes, we can provide samples for your reference, and when your mass production order is over 1000 pieces, the sample fee will be returned!
2) What is your MOQ?
- For LONGBAI branded watches which we have in stock, we accept orders like 5 pcs. You can mix order by different models in different colors.
- For OEM order with custom logo, the MOQ depends on different models.Generally, each model each color not less than 300 pcs
3) What's the delivery time?
- For LONGBAI branded watches in stock, the delivery can be arranged in 3~5 days after the order is confirmed and payment is done.
- For OEM orders, the delivery time depends on which model you have ordered. Generally, the lead time is around 30~90 days due to your detailed request.
4) How about shipping methods?
- If you have a courier in China, goods can be sent to your courier after payment.
- If you have no cooperated courier, we will check the shipping details and cost for you after your final order is confirmed.
5) How about your products quality?
- All LONGBAI branded watches are at least 3ATM water resistant, 100% tested by Waterproof Testing Machine.
- All LONGBAI branded watches are vacuum plated. The color would last at least 2 years.
- For OEM or ODM watches, we will manufacture the products according to your requirements. It can comply with CE&RoHS, Nickle free, etc. You can arrange your QC team or hire the third party to test the watches before delivery.
6) How long is your warranty time?
-Normally is one to two years.
7) Do you accept PayPal?
- For small orders less than 50 pieces, we accept PayPal.
- Mostly we accept T/T,L/C,Secure payment on Alibaba.
8) What's your payment terms?
- For LONGBAI branded watches in stock, generally, our buyers will arrange full payments in advance as delivery will be
arranged within 3 to 5 days.
- For OEM or ODM order with custom logo, 30% deposit before production, 70% balance before delivery.
9)Are you factory or trade company?Can I visit your factory?
- Our factory in Heyuan City China,about 3 hours from Shenzhen to get there.
- You are always welcome to visit our factory. Please contact us for more details.