A. We have rich experience in food machinery. We have imported a lot of technologies from our US partners and the American Engineering team always comes to and stays in our factory frequently to guide the production and do R&D job together with Chinese Engineering team.
Q2. May I have your customer list?
A. Sure, you can contact with our seller ask for it. Our customers were all pleased with our machine and service.
Q3. What's the guarantee period?
A. The warranty period is within 12 months from the date of acceptance but not longer than 15 months from the date of Bill of Lading.
Q4. Will you send technicians for installation and commissioning?
A. Yes, we will assign our engineering staffs to guide the installation and adjustment. But the customers shall cover some fees.
Q5. Could you give me some advice of the food production?
A. Sure, we can give you some professional advice from our experience. It's our pleasure to help.
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