A: We are a EPS foam machine manufactory located in Jiangyin, Wuxi. We are professional in EPS foam block cutting machine, EPS foam block molding machine, EPS foam box wrapping machine and so on.
Q. How can I get your factory?
A: By air: You can take a plan to WUXI airport from China, if you fly from Korea, Japan, USA, Singapore, Taiwan, Thailand you will can directly fly to us.
By Train: You can stop at WUXI station, Not WUXI EAST station.
Q. Do you provide pick-up service?
A: Yes, of course. If you are in Wuxi airport or station, we can arrange a special car to pick you up directly to our factory.
Q. Do you accept EPS Foam Machine customization?
A: Yes, of course. We can adjust our EPS foam all kind of machine's parameter, design and size to be suitable for your EPS foam block or box or other products.
Q. How long is your EPS foam block molding machine warranty?
A: 1 year. Within one yea, if it is not man-made damage, we will provide free replacement parts, but the shipping cost needs to be paied by the customer.
Q. What if I can't install it after I get the EPS foam cutting, molding, wrapping or other machine? Do you offer installation services?
A: Yes, we supply video technical support. If your company has engineer, you can come to our factory, we will provide field installation, commissioning and training. Of course, our engineers are available to service machinery overseas.
Q. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. Other payment terms can also be negotiated.
Q. What is your terms of delivery?
A: EXW, FOB, CFR, CIF. Q. How about your delivery time? A: Generally, it will take 20 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q. Can you produce according to the samples?
A: Yes, we can produce mold by your samples or technical drawings.
Q. Do you test all your machines before delivery?
A: Yes, we have 100% test before delivery.
Q. Do you have some videos where we can see the line producing?
A: Yes, we can provide some videos for reference.
Q: How do you make our business long-term and good relationship?
A:1. We keep good quality, competitive price and 24 hours one to one sercive to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.