FAQ:
Q1: What kind of qualification or certification do you have?
Our products comply with the standards such as CE, EN71, 7P, ASTM, HR4040 and ROHS. Our
factory complies with ISO9000: 2000 and has passed factory audits for Brazil and Europe clients
Q2: What is your minimum order quantity
We are looking for long-term cooperation, we would like to work with you in a more creative and
flexible business cooperation, so the MOQ is negotiable
Q3: How to get the price?
ODM: Please tell us your interested model and demand quantity, we will offer you good price
OEM: Please tell us the details: size, quantity, printing/package etc. Request. We will calculate the
price for you
Q4: What's your payment term?
A: We generally accept trade assurance, T/T, L/C, Moneygram, Credit Card, Paypal, Western Union,
Cash, Escrow etc.
Q5: How to customize?
Any customized order is warmly welcome. Send us pictures or your layout the size and materials
We will check and make the sample as per your request
Q6: When will it be delivered? Express?
We will ship the goods within 72 hours after your payment. Our delivery term is by DHL/EMS/UPS/
Fedex. Most customers will choose DHL, because it is fast and safe. It will be delivered to your
country about 4-5 days, and you can ask delivery requirement
Q7: After sales service
Any quality problems found after sales would be offered utmost service for solution to
inimize unnecessary losses