Amazon Top Seller 16oz Coffe Mug Coffee Tumbler Mug Sublimation Blanks Christmas Mug with Wide Bottom and Holder

Q.What's your main products in your company?

A:Our main product are:stainless steel vacuum flask,vacuum bottle,vacuum mug,thermos cups,coffee pot,coffee

mug,beer mug,office mug,singel wall stainless steel sports bottle,plastic mug,space bottle and gift sets etc.

Q:About the H.S. Code?

A:Stainless steel water bottle: 7323930000

Vacuum flask:9617009000 Aluminum sports bottle:7615190000

Plastic travel mugs: 3924100000

Q: What type of stainless steel does Xinduo use?

A: All our stainless steel drinking containers are made of a premium food-grade type 304 stainless steel containing 18% chromium and 8% nickel with documented raw materials testing. This material is chosen for its consistent quality and performance characteristics of not leaching chemicals, staining, corroding or rusting.

Q :  How soon can we get a sample of th e product?  

A :  For most of the product, we have sample& nbsp;in stock,sample can be sent out to you within 1 w eek. 

We can sent the samples via international courier like Fedex,UPS,DHL and TNT.

Q:How long is your production lead time?

A:It depends on product and order qty. Normally, it takes us 15 days for an order with MOQ qty.

Q :  Can the logo or company name to be& nbsp;printed on the products or package?           

A : Sure.Your logo or company name can be printed& nbsp;on your products or package by printing,etching,or sticker.We can do the logos by using different printing process.The different process depend on the different logos.Mainly logo printing processes: silk screen printing, heat transfer printing, air transfer printing, water transfer,laser egraving, embossed, electrical corrosion etc.

Q: Do you provide OEM developing services?

A: Yes, we have plenty experience in OEM developing. Customer's OEM project is welcome.

Q: What format of the file do you need if I want to do my own design?

A:For printing design, we need AI or PDF file for set up

the print-plate. We will make mock-up photo to send you for print details approve include color, size and position before real sample making.

Q:How many colors are available?

A:We match color with Pantone Matching system. So you just send us the pantone color code you need. We will match the color accordingly. Or we will recommend you some popular colors to you.  

Q.Which kind of certificates do you have?

A:Our products quality meet with LFGB,EU food safe grade and we already have

certificates for some of our products

Q:What is your payment term?

A:Normally we accept payment term as 30% deposit after order signed and 70% balance against the copy of B/L. We also accept L/C at sight and Paypal !  

Q:Can we use our own shipping agent?

A:Yes,you can.We had cooperated with many forwarders.If you&nb sp;need,we can recommend some forwarders to you and you can compare the prices and service.

Q:Our port of shipment?

A:Ningbo or Shanghai(China)

Q:Which exhibition your factory attended?  

A:Hongkong Fair,Canton Fair and Germany Fair.

Q:If i want to visit your factory,which is the nearest&n bsp;airport ?

A:Yiwu airport is the nearest airport.We warmly welcome clients to come to our factory for visit and cooperation.

Contact Methods:

Jemma Cheng

Cell Phone:+86 15867919455

Whatsapp:15867919455

Tel +86-579-87434608

Fax:+86-579-87252356