Q1. This is my first time buy from your company , how to arrange the shipping for me ?
A1: We usually send order by FEDEX, UPS, TNT or DHL.
Q2. Can I get samples? How long is the sample lead time?
A2:Yes, certainly. Sample time: 7-15 workdays, Sample fee is refundable when the bulk order meets our MOQ .
Q3. Can you do the design for us ?
A4:Our design team has the expertise to provide the jewelry solution that specifically suits every customes' requirement.
Q4. Notice
A4:Please note that the
price on alibaba is
for your reference .The actual price will be different from current price of
raw
meterials ,exchange rate ,and your order quantity. Hope you can understand us .Thanks !
Q5.
How do you gurantee the quality?
A5: We have our own inspection team, if the defective rate is above 2%, we will take the responsibility for any quality problems caused by our side. Q6.
How long the plating color will be keep?
A6: Water Plated color usually keep 6 month, vacuum plated color usually keep 1 to 2 years. Depends on the customer's wear.
Q7. Do you have any MOQ for custom order?
A7: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.
Q8. What is the payment term?
A8: Our payment term are Trade Assurance, T/T, Westernunion, Moneygram and L/C at sight.