Q1. How about your delivery time?
A: Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the
items and the quantity of your order.our sample time is 3-7days.
Q2:Is this moss forever?
A.: Yes, the eternal moss is made of real natural fresh roses. It looks like fresh moss, real and natural.
Q3:Can we order some samples before ordering permanent moss?
A.Yes, of course. We can accept sample orders, but you have to pay the freight yourself.
Q4:What is the freight cost ?
A:Normally, we are ship by expresses , EMS, FedEx, UPS, DHL. Please tell us which sizes and how many quantities you need ,and your country , Then we can talk about the details.
Q5:How do you control the quality for us ?
A. First of all, every fresh moss we ship is complete. Secondly, we will check each box of fresh moss one by one, and then pack it. This is the company's transportation rules, we have clear inspection instructions. Third, we provide after-sales service for you. If there is moss that is not well preserved, we will bear the responsibility, and the sender needs to bear this responsibility.
Q6:How to order ?
A: Method 1: Order directly from our alibaba web page , need to tell us the colors ,sizes,and quantities you want;consignee's contact details .You can pay by credit card , visa, bank transference ; Method 2: Contact us directly , after you confirm the colors , sizes,and quantities , we will send you the invoice for you to transfer the payment . can accept the Western Union and PayPal transference.
Q7:What is Your Regular Practice About Terms of Payment?
A: We can offer Pay Later ,T/T , Western Union,Cash,Escrow, MoneyGram , For small amount,full payment in advance to
save bank fee.
Q8:Is preserved moss dried moss?
Dry mosses are not preserved mosses, they have different uses. Dry moss can be used in gardens, while preserved moss is usually used for interior decoration and pasted on panels or plywood.
