- Can your products be
customized or ersonalized?
- Yes, we “Joya International ” provides customization in product labels, products design and artwork.
FAQ 3
- Can you Air Freight the Shipment?
- Yes, We can do Air feights.
FAQ 4
- Can you provide Door to Door Service?
- Yes, we can Send your shipment at your door teps.
FAQ 5
- What is the Warranty of the products?
- Our all Products carry Replacement warranty. Customer should inform about the defected products within 1 week of delivery. FAQ 6
-What is your shipping terms ?
-We can arrange shipment by sea or by air according to your requirement.We will help you to choose the best efficient shipping way according to your detailed requirements.
FAQ 7
- Can you provide samples? Is it Refundable?
-Yes, we can send samples by using Expedited UPS/FedEx/Aramex/DHL services. Samples carry nominal charges that are
refundable on order. Note- Mould cost for new designs is not refundable.
FAQ 8
- Can you make our design? -Yes, we can produce your custom design. Just show us your rawings/Ideas/pictures. FAQ 9
- Do you accept PayPal payments?
- Yes, we accept PayPal Payments.
FAQ 10
- What is the normal lead time ?
- After received payment ship your door 5 to 30 days. FAQ11
-How do you control the quality ?
- We do quality testing before starting the bulk production. Also, there is stricy quality control system in place to ensure good quality to the client. Also, we always request our customers to inspect the goods before shipping.