1. Are you factory?
Yes, welcome to visit our factory.
2. Could you advise to us the design based on our requirements or based on our object samples?
Of course, We can provide free sample based on your requirements for your test.
3. Do you provide any help about the product operation?
We can provide free training until your technician is fully mastered by video.
4. How to proceed an order?
Firstly let us know your application and requirements,
Secondly we provide quote according to your requirements or our suggestions for you,
Final we confirmation of order details together.
5. How can you guarantee we receive a good quality?
MinYang standardizes quality management processes to ensure high-quality products.
and we also have mature assemble lines and operation instruction.
6. What shipment way you support?
1~ 2 units small machine we suggest that will be send by Express (DHL,UPS,FEDEX,TNT),
The products weight more than 50kg,We suggest to use sea freight LCL or by air.
7. What type of payment supporting?
100% T/T deposit before shipment for small order,
30%T/T in advance as deposit,70%T/T paid before shipment.
8. What about your pre-sales service and after-sales service?
For pre-sales service;
1. Inquiry and consulting supporting online.
2. Analyse the different marketing conditions with customers and choose the machines
which can save the investing cost and more profits.
For after-sales service,
1. Equipment and molds have been successfully commissioned before use
2. Any after-sell service problem will give feedbacks within 2 hours.