FAQ
Q1: How can I get a sample from you to check the quality?
A: Just kindly inform us your design details, and we will offer sample as your specification, or you can send us samples and we make a counter sample for you.
Q2: What about your delivery time? Can we receive our goods on time?
A: Usually 10-30 days after order is confirmed. Exact delivery time depends on order quality quantity. During the whole process, we'll inform you which procedure the order are, happy guest is our pursuit.
Q3: Can you customized products? (OEM & ODM)
A: Yes, we do. And we do offer customisation to our customer.
Q4: The price is too high?
A: The unit price of each item has great relationship with the order quantity, the material, the workmanship, etc. So, for the similar item, the prices may be quite different.
Q5: Can You Find Gems That Are Not On Your Website?
A: Yes, We have a large warehouse with thousands of designs, certainly not possible to list all of them. Please feel free to contact our sales representative.