Q1. Where's your company?
We have two offices, main office is in Shenzhen, another sales office is in Hongkong.
Q2. What's your MOQ? Can I get samples before bulk ordering?
MOQ is specified per product, pls refer to the product page. And you are welcome to place a sample order to check our superior quality and service!
Q3: How will you deliver the products to me? How long do I need to wait before they arrive?
There different shipment options are available, express delivery like DHL, UPS, FedEx,
TNT ,EMS will enable our customers getting their goods rapidly at door.
We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail
according to clients' request.
Normally it takes 3-7 working days for international express, 5- 10 working days for air
cargo, 20-40 days by sea cargo.
Q4. How about your product quality?
We believe in quality is by manufacturing not by quality inspection. We use DFM, DFQ
during design stage to minimize quality risk during manufacturing, and also have IQC/OQC
in place to ensure no quality leakage to customers.
Q5: Can you customize the logo or packaging?
Yes! This is definitely possible. There is different option, pls raise your detail requirement
with our sales representative.