FAQ
Q: How to get a sample?
A: For old customers, we can provide sample free and
customer only need pay express freight, For new customers, we
will charge 50% higher then the unit price as sample fee and
customers need to pay express freight also
Q: How to pay express charges if order samples?
A: For those customer, who has DHL, FEDEX, TNT, UPS
account, can give us your account and we will send the samples by
freight collected. For those customers, who do not have an express
account, we will calculate the express freight charge for you and you
can pay the freight charge directly to our company account. Then we
will delivery the samples by prepaid
Q: How to pay sample charges?
A: You can pay to our company account. When we received
the sample fee, we will arrange to make the samples for you
The prepare time for sampe will be 2-7days
Q: What is your terms of payment?
A: Usually, we accept T/T, irrevocable L/C at sight. For regular
orders, we prefer 30% of total amount as down payment and the
balance paid before delivery