Q1: Are you manufacture or trading companies?
A1: We are manufacture. Our factory has been specializing in warehouse racks and mezzanine floor since 2008.
Q2: Where is your factory? Can I visit?
A2: Our factory is located in Dongguan, Guangdong. You are warmly welcome to visit whenever you are available.
Q3: Can I get a reference price first?
A3: Yes, click "Contact supplier" to send an inquiry and leave your email, we'll send you a price list as a reference.
Q4: What is the term of payment?
A4: Payment terms: 30% of deposit upon signing the PI, and balance will be cleared by T/T before delivery.
Q5: Are samples available?
A5: Yes, free samples are available at any time.
Q6: How could I install the racks?
A6: We provide detailed install instruction for every type of shelf. If needed, we can also ask engineers to teach you for free.
Q7: Could you produce according to customers' design?
A7: Sure, we have a very rich experience in customizing shelves.
Q8: What is your delivery time?
A8: In general, within 15 days. It also depends on the order quantity and shelving design.
Q9: What are the main rack and add on the rack?
A9: The difference between these two kinds of racks is upright. The main rack is the start rack with 2 uprights and adds on the rack is the continue rack with only 1 upright. For example, if there are 15 wall racks against the wall, the structure will be 1 main rack+ 14 add on racks.
Q10: What is the manner of packing?
A10: Generally, shelves are flat packed by air bubble film/ film in standard export cartons. Another packing like a wooden box is available to clients'' requirements.