1, Q: Are you manufacturer or trade company? A : We are a professional manufacturer of electric hoist and electric winches . At the same time , we are also a trustworthy supplier of other manual operated lifting equipment and material handing equipment,including hand chain hoist , lever hoist , hand pushed beam trolley , geared trolley , wire rope pulling hoist , hand winch ,lifting magnets, crane scales , cranes and crane components and so on .
2, Q: Trade assurance order is OK?
A: Sure ,we are happy to conclude trade assurance order, which warranty you quality, on time delivery and payment protection.
3, Q: What is the MOQ ?
A:1 set .
4, Q: What’s your quality guarantee?
A: “Quality is life “ . Almost of our products have CE certificate , all the products are designed and manufactured according to the international standard . Different products meet different quality standard . All the products will be strictly tested and inspected before shipping . And we will be responsible for any quality problem .
5, Q: How long is the lead time ?
A : Samples orders with small quantity within 7 days . Bulk order around 15 days.
6, Q: Which is the nearest sea port for you ?
A : Shanghai Port is the nearest port for us . But we can delivery the goods to any port as your request .
7, Q: What advantages we have?
A: Rich experience: We have over 10 years experience in exporting hoisting and lifting equipment , all of our sales have been in lifting industry over 8 years , some over 10 years . We have our own experienced engineers in R&D , we keep improving the products quality level , design new and economic products to meet our customers’ different requirement . We have our own factory , so that , no matter the electric hoist and electric winches which manufactured by ourselves , but also other related lifting and handling equipment we get from our partners . All will be re-tested again in our factory .
8, Q:How about the after sale service?
A: We promise 1 year guaranty, life-time technical support! We have a strong team special for after sale service. All your questions you are asking will be solved by our sales and engineers .