| Are you a factory or a trading company? |
| We are factory with the area of 25000m2 and 110 workers, with more than 4000 items. Since 1997,Hookei factory has grown into a top 3 factory in china and always focus on POP display and provide display solution to customer around the world. |
| Can you provide customer design? |
| Yes, we have 8 R&D people, including designer and engineer. You can having drawing in 1-3days and we can even open the injection mold at our own factory. |
| What is your MOQ? |
| We have more than 4000 different items, and mostly we have them at our stock. and If you can not reach MOQ, we can have an additional mold opening cost for small quantity. |
| What is your sample policy? |
| Mostly our samples are free. Sample lead time is 2-5days. |
| What is our production lead time? |
| Our products lead time is around 7-28days. and we would finish a 40GP within 4 weeks. |
| Our production time would be 100% on time.That is what we promised to our customer now. |
| Do you work with some big brands? |
| We worked with many top 100 retailers in around the world directly, like Walmart, Coop, Walgreens, Decathlons, Tesco etc. and We can pass their audit before production. |
| Our factory pass BSCI certificate and Third party's social audit and Quality Audit. |
| How do you control the product's quality? |
| We have a QC team of 7 People. We started the inspection since the raw material come to our factory and do patrol inspection during the production. |
| and we would also do final inspection before delivery. We have our own testing labotory and a system to control all QC documents. |
| How do you do the package to keep the safety during the transportation? |
| Usually our cargos would go by pallet which would go by air or by sea. and if it would go through DDP, we would put extra package in order to keep them in right way during the transportation. |
| What is your payment terms? |
| We can accept you pay through e-checking Alibaba trade assurance or you pay through T/T, Paypal, or credit card. |