Q :Are you manufacturer?
A:Yes. We have 19 years of manufacturing and more than 10 years of exporting experiences. We are proud to be the first batch of Chinese manufacturers devoted in small and medium format flatbed printers.
Q: What materials can print ?
A:Our UV Printers can print on any flat object and cylinder bottle materials,such as phone case , glass , wood , metal , dial , foil balloon , card etc.
Our DTG Printers can print on any fabric materials, such as cotton , canvas , jeans , polyester , terylene , lycra , denim etc.
Our Edible Printers can print on the any flat foods, such as cake, chocolate , candy , cookie , macaron , edible sheet , fondant sheet etc.
Q:Why KMBYC is 1st choice for small and medium format and supplies?
A:1.Safe trading with 11 years Alibaba gold member.
2.Extremely particular about products quality.
3.Warranty plan can be up to 3 years, with lifetime online support.
4.Availability of a wide range of products to suit almost every need about large format digital printing.
Q:How to buy?
A:Simply contact our sales expert and request for a Proforma Invoice. The order will be shipped after the invoice get paid.
Q:Do you ship internationally?
A:Yes. We ship internationally. With powerful backup of our regular forwarder, we ship to almost every place in the world by sea, air, train, truck and multimodal transport. Destination can be a port or a specific address. Contact us to get quote for shipping.
Q:How to pay?
A:Recommended payment method is bank transfer which usually has not much limitation in most countries. For small amount, there are some other options : Bank transfer, Western Union, Money Gram and Paypal.
Q:How is your warranty?
A:12 months trouble-free warranty, expect ink system, print head and human damage. During warranty period, electric parts are covered with warranty. Users send back defective parts and we send the new one for replacement. Warranty can be up to 3 years if you apply for the warranty extending plan.
Q:How is your technical support?
A:Our English-speaking technician is available online via Email, Skype and Whatsapp. Also, we can remote control your PC via team viewer to solve some software issue.