1.Can you help me make my own design? How about the sample fee and time?
Absolutely no problem.
We have our professional design team can turn your idea into reality.
And we've made OEM and ODM items for many customers.
Sample ready time about 7 days. Sample fee is charged according to the material and size of the product.
2.Do you offer samples for us to check the quality?
Yes, we can provide you several free samples to check quality.
3.Do you have your own designer team? Is the design making for free?
We have our own design team and all designs will be provide for free.
4.What kind of payment you can provide?
Our normal payment is 30% deposit and 70% against the copy of B/L.
We also can provide better payment terms like L/C, D/P, or OA as well if large quantity.
5.Can you provide me your catalogue?
Sure, as long as you have let us know what kind of products catalogue you want.
6.How about your quality guarantee?
We're 100% responsible for damage goods if it's caused by our side.
7.How about after-sales service?
Just let us know the problem after receiving the product, then we will help you deal with it.
8.How to do if I can't reach your minimum order quantity?
Pls don't worry about that.
If you can't reach MOQ of the item you want,we will recommend you other similar items which have stock.
We also can send you the latest list of promption goods for your reference,which you can get them in lower price and smaller quantity.
9.What is your delivery time?
The regular delivery time is 20days.
If you order a large quantity, the delivery time should be negotiate.