1. Question: If I am not satisfied with your products, some parts I want to change to my own idea, is that okay?
Answer: Yes, we can revise the product based on your requirement, and if you have your own artwork want to do customization, we can also support you.
2. Question: Can you help me with my own package?
Answer: Yes, we have the ability to support you with your own package and what’s more we have our own package workshop, can also support you with final package.
3. Question: If I use your company as my supplier, is my artwork/product safe?
Answer: Yes, we will not show your artwork or product anywhere and will protect your product well.
4. Question: How can you assure my product quality If I order with your company?
Answer: We have strict product inspection system including material inspection process production inspection process and inspection before delivery to make sure our goods are comply with quality standards.
5. Question: Can I order a sample to check the quality?
Answer: Yes, sample is available upon request.
6. Question: Can I place order via trade assurance?
Answer: Yes.
7. Question: What is your payment terms?
Answer: 30% deposit, rest been paid before delivery after inspection approval.
8. Question: Can you do door to door?
Answer: Yes, once you advise us your detail address, we can check with our agent about the DDP price for you.