Q1: Why choose us?
A1: Our products have various styles, different materials, and high quality. We accept sample orders. Before bulk orders, we provide free samples for your reference on product quality. You only need to pay the express freight. We have reliable quality assurance, factory direct prices, and we also provide you with OEM&ODM customized services.
Q2: What is the lead time for mass production?
A2: The normal delivery date for mass production is 2-4 weeks. To be honest, it depends on the order quantity and the season you place the order.
Q3: Can I get more of your designs?
A3: Yes, of course, please contact us via e-mail or trade manager, we will send you a price list containing all our products.
Q4: Can you adjust the color for me?
A4: The colors can be mixed, you can choose online, or you can contact us and write down the color you want.
Q5: If my quantity is large, can I get a discount?
A5: Please contact us, we will try our best to provide you with more favorable prices.
Q6: Why the online order cannot be completed and the shipping cost is wrong?
A6: If you find that the online order cannot be completed, or the shipping fee is wrong and you cannot pay online, please contact us and we will recalculate the shipping fee for you.
Q7: How to choose the courier company I want?
A7: If there is no option you want, please contact us and we will change the delivery company for you.
Q8: What should I do if there is a quality problem?
A8: Just send us an e-mail or call us to understand your problem, and we will compensate or refund you. In any case, we will try our best to control the quality problem within one percent.
Q9: Can I customize the packaging?
A9: Customization is welcome and let us know your needs.