FAQ
Q: Are you trading company or manufacturer?
A: We are 15 years factory engaged in electric vehicle area and we provide OEM service too.
Q: What are your payment terms?
A: T/T, L/C, Western union, PayPal, Alibaba trade assurance or the way you like, we can discuss details.
Q: How long is your delivery time?
A: Usually we produce most regular product in stock; can ship as soon as possible. Otherwise, the producing time is 5-15 days.
Q: Do you have the warranty?
A: Yes. We have one year warranty.
Q: How to buy from you?
A: Tell me the specifications, quantity, consignee info.====> Send you quotation (usually we quote you EXW)====>We discuss payment
Q: Can you provide spare parts?
A: We are a manufacture so yes; we can provide all the parts fro our tricycles.
Q: What if I want to sale your products in our country?
A: We do accept business partner to work together and sale our products in different countries. Contact us for more details.
Services:
We have regular hour online services that can be found at Alibaba.com. You can reach us by phone, email, or social network. We provide excellent customer services for every customer. The products sold from us will have limited time warranty on all parts. If the parts broken under warranty, we can ship new parts for free if customer can send the broken one back. We need the broken parts for the quality control and study to build better products in the feature. For more warranty information please contact us.