71-131cm telescopic ceiling support rod, extension support rod, Door adjuster spanner
1.Q: Are you a manufacturer or a trading company?
A: We're a professional trading company.
2. Q: Why not pretend to be a manufacturer?
A: We believe honesty is the most important quality in this bussiness.
3. Q: How long have you been in this bussiness?
A: We've been in this bussiness for over 11 years.
4. Q: Which king of products can you provide?
A: We're specialized in DIY tools and hand tools area but we're not restricted to it. If an item is produced in China, we can help you to find it.
5. Q: How many manufacturer supply to you?
A: During the years of cooperation, we've established good relationship with more than 50 manufacturers around the region.
6. Q: How is the quality of your supplier?
A: Most of our suppliers has been in this bussiness for 10 years. Their survival has already proved their quality.
7. Q: How can you guarantee the quality of products?
A: First of all, our suppliers are friends of us and won't make bad quality products on purpose.
Secondly, we'll continiously visit the manufacturer from sample making to goods delivering. We keep sample and pics on every step of the production.
8. Q: What will do if there is quality issue after delivery?
A: We'll:
1. Find out how the issue accur and the who's responsible, the manufacturer, the shipper, ourself or the customer.
2. Propose a solution to make the products usable. And improve the process to prefent it happen again.
3. Propose a plan of compensation that everybody accepts.