Q: How can you ensure the quality?A: Before delivery, every product will be made test. You are also warmly welcomed to come to our factory to make inspection.
Q: How about the delivery time?
A: Within 10/25/40 days after your prepayment received; exact period should be based on detailed requirements and actual period;
Q: What is the MOQ?/What is your MOQ?
A: 1 Set. We can accept sample orders for trial order.
Q: Can I get your crane products with customized personalized service?
A: Yes, of course, we are manufacturer, and we have our own engineer group. They can work out customized design according to your requirement. The most important thing is that you tell us what you need.
Q: How about the warranty?
A: All Tianqiao’s products enjoy 2 years’ warranty, and we provide after sales service and technical support, when find any questions in installing, feel free to contact us.
Q: The space of my workshop is limited, can the crane ok for me?
A: For low headroom workshop, we have special products. The details demension our engineer will be design for you.
Q: What’s the Safety device
A: Overload limiter, Limit Switch (lifting and traveling), Interlock protection device.